Series 2 Accessories Support

Below you'll find everything you need for the Rear Window Camera , Rear View Camera and the Cabin View Camera, including any manuals, firmware upgrades, FAQs and tutorials.

Manuals

Software

FirmWare

FAQs

Manuals

Owner’s manual

Here you can find the manual for the Series 2 Accessories, including:

The Rear Window Camera, The Rear View Camera, The Cabin View Camera,

Polarising Filter, Hard Wire Kit, Carry Case and SD cards.

Manuals

Software

MyNextbase Player

Here is the latest version of the MyNextbase Player computer software. This can be used to view footage from the rear camera modules.

MyNextbase Player

Firmware

Firmware for your product

A Firmware Update is not required for these products.

Firmware

FAQs

My Rear Camera is not showing on my front camera's screen.

1. Please remove the SD card, then press the reset button on the underside of the Dash Cam. Then, without the SD card inserted, please plug in the rear camera. Then turn on the front camera. Does it now start normally? Can you now see the rear camera image? If so, the SD card has failed or is not compatible for use with your front camera.

2. Clean all of your rear camera connectors with an alcohol wipe to ensure that they're clean and free of debris.

3. Ensure the Rear Window Camera cable is fully inserted where the cables join- it should click when it's fully connected together.

4. Ensure your Dash Cam's Firmware is on the latest firmware available (can be found on the front camera's individual Support page).

5. Ensure you're using a suitable U3 SD card. I'd recommend a Dash Cam compatible U3 SD card, specifically designed for Dash Cam or CCTV usage. Using a dash cam compatible SD card instead should then allow your Dash Cam to function as designed. For guaranteed functionality and warranty, I'd suggest a Nextbase SD card.

6. Format your SD card in your front camera's settings.

Does my rear camera need a Firmware update?